FAQ

What is the maximum load capacity of the High Power PDU series?Product

Designed specifically for AI computing and high-density data centers, this series supports input voltages up to 480V and a maximum current capacity of 500A, delivering a total output power of approximately 416kW.

How is operational safety and low heat generation ensured under high current loads?Product

The internal conductive architecture features high-purity red copper busbars, which offer superior current-carrying capacity and lower resistance loss compared to standard wiring, significantly reducing heat generation. Combined with high-specification circuit breakers for branch protection, this effectively enhances electrical safety under high-current operating conditions.

Which parameters can the smart PDU monitoring module track in real-time?Product

The monitoring module provides real-time data for critical electrical parameters, including voltage, current, power, power factor, and energy consumption (kWh). Additionally, when connected to sensors, it can monitor environmental data such as temperature and humidity.

How does the STS “Zero-Cross Transfer” technology protect equipment?Service

This technology utilizes high-precision control strategies to ensure power switching occurs at the exact zero-crossing point of the AC voltage sine wave. This completely eliminates electric arcs and transient surges, preventing voltage fluctuations from impacting the power supplies of sensitive IT equipment.

Is the STS switching fast enough? Will it cause server reboots?Service

The transfer time is less than 5ms. Since standard server power supplies typically have a hold-up time of 16ms or more, our ultra-fast switching capability is more than sufficient to ensure a “seamless” transition, preventing any equipment reboots or business interruptions.

How does the product ensure data and network communication security?Product

The system is built with a comprehensive security framework. At the protocol level, it supports encrypted transmission via HTTPS, SSL, SSH, and TLS, utilizing 256-bit AES encryption to guarantee data confidentiality. For access control, the system features CA certificate loading, Radius remote authentication, strong password configurations, and strict user permission management to prevent unauthorized access. Furthermore, a complete system log function records all operations and status changes for full security auditing and traceability.

If the monitoring module fails, will the PDU lose power?Product

No. The monitoring system and the physical power distribution path use a decoupled design. Even if the HMI display or communication module crashes or sustains damage, the underlying distribution circuits remain connected, ensuring that power to the load is never interrupted.

How is the connection reliability of the high-power input terminals ensured during on-site wiring?Product

The product is equipped with industrial-grade high-current terminal blocks that support the secure termination of large-gauge cables. We recommend using standard torque tools for tightening during installation; combined with the high conductivity of the red copper busbars, this effectively prevents local overheating caused by excessive contact resistance.

How are O&M personnel promptly notified of anomalies like voltage fluctuations, overloads, or environmental issues?Service

The system features a multi-level alarm mechanism. Once a preset threshold is triggered, the local display immediately changes color and activates an audible/visual alarm. Simultaneously, the system pushes precise alerts to the management backend via SNMP Traps, email, or SMS gateways, ensuring that personnel can respond instantly, whether on-site or remote.

Does the product support environmental monitoring expansion? Other

Yes. The intelligent control unit includes dedicated sensor ports, supporting external sensors for temperature, humidity, water leakage, smoke detection, and door status, enabling integrated monitoring of both power data and the machine room environment.

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